How quickly can we go live?

We deliver the first version within 2–4 weeks depending on the number of scenarios and integrations. Core workshops are run remotely.

Can 4Sup manage multiple locations?

Yes. The platform handles multiple clinics, physician schedules and phone numbers with per-site analytics.

Do we need additional hardware?

No extra hardware is required. We connect with the tools you already use such as calendars, HIS or CRM platforms.

How do you secure patient data?

We apply encryption, least-privilege access policies and provide comprehensive logs for auditors.

Can we try it before committing?

Absolutely. We prepare a tailored demo together with a rollout plan and projected outcomes.

How fast can I launch 4Sup at my clinic?

Once we sign, your first workflow goes live in seven days and the full rollout typically takes 2–4 weeks.

A digital receptionist that never sleeps

The 4Sup digital receptionist answers every call, guides patients, and books appointments just like your team — around the clock.

Patient support 24/7 — no more busy tones.
Reschedule and confirm visits with automated reminders.
Voice and chat assistant that follows your procedures.
Privacy by design — full compliance and audit trails.

Watch the 4Sup product demo

How it works

Assessment

We map patient journeys, contact channels and the scope of support you need.

Configuration

We craft the 4Sup voice, vocabulary and workflows, then connect calendars and HIS/CRM systems.

Go-live

We deploy on the phone line and website, monitor early calls and coach your team.

Optimisation

We analyse data, refine scripts and keep improving scenarios for your patients.

What 4Sup can do

Understands and responds naturally

4Sup uses healthcare-grade language understanding, asks follow-up questions and guides patients step by step.

Schedules and reschedules visits

Syncs with doctors’ calendars, sends confirmations and automated SMS/email reminders — without manual work.

One assistant for phone and chat

Handles phone lines, website chat and messaging apps while keeping the entire conversation history in one place.

Security and compliance

Data stays in the EU with encryption and audit logs that match healthcare requirements.

Analytics and reporting

Dashboards show call volume, drop-offs and booking efficiency in real time.

Voice and scripting personalisation

Choose the tone, wording and flows that match your brand and patient expectations.

Who is it for?

Multi-specialty clinics

Queue management, urgent-case triage and automatic routing to the right specialty or location.

Dentistry and orthodontics

SMS reminders, treatment qualification, paperwork collection and post-procedure guidance.

Medical & aesthetic centres

Personalised consultations, premium treatment flows and integrations with HIS and billing systems.

Private practices

Instant callbacks, waitlists and tailored reminders for follow-up visits and diagnostics.

Can't find your specialty? Talk to us.

Trusted by healthcare leaders

4Sup powers patient communications for clinics across Europe. Here is what our clients say.

Customer stories

“Since launching 4Sup our answer rate jumped to 98% and patients love the instant SMS confirmations.”
Nova ClinicWarsaw

Monthly calls handled

12,400+

Integrations with your daily tools

We connect calendars, HIS and CRM systems so 4Sup works on top of your existing processes.

We integrate with your registration system — no changes for your front desk team.

12,400+patient calls handled every month

96%conversations resolved successfully

< 2 saverage response time

Built on trusted infrastructure

Technology that meets enterprise and healthcare security requirements.

Enterprise-grade security with ISO 27001 and HIPAA certifications.

Enterprise-grade data security

We design security processes together with healthcare providers to guarantee compliance and full control over patient data.

Data processed exclusively in EU data centres.
Encryption at rest (AES-256) and in transit (TLS 1.3) across every service.
Least-privilege access control with MFA for sensitive operations.

GDPR

Compliance with the General Data Protection Regulation and national guidelines.

ISO 27001

Partners operate certified information security management systems.

HIPAA

Support for international healthcare providers requiring HIPAA safeguards.

CCPA

Alignment with California Consumer Privacy Act requirements for non-EU patients.

Polish Hospital Federation

Collaboration on telemedicine standards with the Polish Hospital Federation.

AWS

Hosted on Amazon Web Services infrastructure trusted by global healthcare organisations.

FAQ

Let’s discuss your 4Sup rollout

Skip the form. Reach our team directly and we’ll respond within the same business day.

Available Monday to Friday (9:00–18:00 CET). Pick the channel that suits you.

•Quick call about your clinic’s challenges
•Live demo with recommended rollout
•Full proposal with timing and pricing

Wojciech Kopczyński

Co-founder

Call: +48 690 477 301

Dawid Michalak